EyeDetect Training
Onboarding Program
Welcome to the Converus Team!
This page provides essential information and outlines the key steps for successful product implementation.
- Work with Converus Partner or Representative to place a purchase order
- If applicable, Converus ships equipment. For shipping questions, email [email protected]
- Discuss goals with a Customer Success Manager
- Training Needs Assessment
- Test Creation Needs Assessment
- View Training Program Options: www.converus.com/training
- View Online Training Videos: www.converus.com/videos
- Sign-up for Training Workshops: www.converus.com/workshops
- For training and certification questions, email [email protected]
- Test Protocols, Creation Policy, and Requests: www.converus.com/tests
- Test Request Form (direct link): Request Test Form
- Assistance with test creation
- Ongoing support during initial testing phases
- Tech Support Knowledgebase Articles: https://converus.zendesk.com/hc/en-us (Converus.com > Resources > Tech Support)
- For tech support assistance, click HERE to submit a support ticket, or email [email protected]
- Review product experience
- Evaluate customer satisfaction
- Discuss current goals and needs (training, test creation, process improvement, etc.)
Resources
| Training Options | ||
| Training Videos | ||
| Training Workshops | ||
| Converus Dashboard |
| Test Protocols & Requests | ||
| Test Creation Form |
| Tech Support Knowledge Base | ||
| Tech Support Tickets |
| Shipping Status | ||
| Additional Orders |
| Research | ||
| Marketing Resources | ||
| Additional Information |
Converus (“with truth”) provides scientifically validated credibility assessment technologies that help protect countries, corporations and communities from corruption, crime and threats.