Former Disgruntled Employee Hacked Company Disrupting Critically Needed PPE Shipments

Former executive employee sentenced for computer intrusion charges.

The Covid-19 pandemic has impacted many businesses and their employers since it reached the United States during the spring of 2020. Within those affected is a medical packaging company located in Georgia which was providing personal protective equipment to medical workers taking care of sick patients. One of the employers fired from the Georgia-based company, Christopher Dobbins was driven by anger and secretly accessed the company’s systems to mess up with the delivery of the masks. According to the information given by the company, Christopher Dobbins, a vice-president in the company, created a secret account before he was fired. After he got fired, he used the fake account, while being home, to breach into the company’s computer system and make changes to the data that would affect shipping information. Because of that, the company could not deliver the personal protective equipment in time and experience delays. Unfortunately for Dobbins, the company figured out what he was doing and alerted the FBI. Nevertheless, it took months to come up with the evidence needed to prove that Dobbins was behind the hack. Finally in July 2020, he pleaded guilty to computer intrusion charges and received a one-year prison sentence in October 2020.

Could there have been a more effective way to solve the case? The answer is Yes! Thanks to Converus’® new EyeDetect® technology, Dobbins could have been caught earlier. The technology uses a high-resolution infrared camera to track changes in pupil size and differences in the way a subject reads statements in order to detect deceit. The FBI Atlanta Cyber Task Force would schedule the suspect in for the computer-based test and obtain his results in about 30 minutes after the assessment. EyeDetect is completely reliable because its accuracy rate is nearing 90% and it’s already being used today in 34 countries as part of corporate investigations. Before closing the case, Special Agent Roderick Coffin assured that “The FBI works very hard to proactively establish trust with companies, so when these types of things occur, we can quickly figure out what happened, and they can move forward.” Without a doubt, EyeDetect would be effective in exposing Dobbins’ deceit as early as possible.

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Photo by /Robinraj Premchand